How To Order

Ordering Day-Old Chicks - Step by Step

Important: Boxes of 100 Only

We do not offer split boxes or smaller quantities. All chicks are sold in full boxes of 100 chicks per breed, per delivery location.

Ordering Process

  1. Browse Our Varieties

    Review our available breeds on the Our Varieties page. We offer four layer breeds and one meat breed, all suited for commercial free-range operations.

  2. Plan Ahead - 4 Week Lead Time Required

    We hatch to order, so orders must be placed online or paid for via invoice at least four weeks prior to each hatch period. This ensures we can plan production to meet your exact requirements.

  3. Select Your Hatch Period

    When you place your order, you'll select a hatch period (early or late month). This reflects the flexibility required when hatching live chicks. Once you place your order, Chicks By The Box will contact you with a specific hatch and pickup date within your selected period.

  4. Choose Your Delivery Airport

    Select your preferred Australian state capital airport for shipping. Our flat rate price includes air freight to all state capital airports. Contact us directly to discuss shipping to other major Australian airports.

  5. Place Your Order Online

    Select the quantity of 100-chick boxes for each variety you'd like, choose your delivery location, and complete your secure purchase through our online store.

  6. Receive Confirmation

    You'll receive an email confirmation regarding your order immediately after purchase.

  7. Date Confirmation

    Chicks By The Box will contact you directly to confirm a specific hatch and pickup date within your selected hatch period.

  8. Pickup Details

    We'll confirm flight, arrival, and pickup details with you at least 24 hours prior to your chicks being available.

  9. Collect Your Chicks

    Pick up your chicks from the designated freight location at your selected airport. See Delivery Locations for specific pickup addresses.

Special Note: Western Australia Orders

All orders for WA are to go through our affiliate wachickens.com.au

Air Freight: Safe and Specialized

Ensuring the health and safety of your chicks is our highest priority.

Air-freighting day-old chicks is very similar to the experience when flying pets interstate:

  • Chicks are transported by specialized transport companies
  • Purpose-designed transport boxes ensure comfort and safety
  • Temperature-controlled conditions maintained throughout journey
  • Chicks are priority cargo for loading and unloading
  • Transport time minimized through direct routing

Pickup Locations

For flights arriving within business hours - Jetpets Lounges:

  • QLD: Jetpets Pet Transport, U1, 160 Fison Ave West, Eagle Farm QLD 4009
  • VIC: Jetpets Pet Transport, 64 Lambeck Drive, Tullamarine VIC 3043
  • NSW: Jetpets Pet Transport, Suite 1, 5/153 Beauchamp Road, Matraville NSW 2036

For after-hours arrivals or direct freight pickup:

You'll collect your chicks directly from the Qantas or Virgin Australia freight depot at the airport. The exact location and procedure will be confirmed with you prior to pickup.

  • ACT: Canberra Airport, 21 Terminal Cct, Canberra Airport ACT 2609
  • SA: Adelaide Airport, Sir Richard Williams Ave, Adelaide Airport SA 5950
  • TAS and NT: Please contact us directly to discuss shipping to Tasmania or Northern Territory, due to the additional complexities of shipping live chicks to these locations.

Recommended Practice

While potentially possible depending on your location, we recommend that you collect your chicks from the applicable airport location, rather than having them transferred to secondary commercial transport. This ensures:

  • You can oversee their health upon arrival
  • They receive your care as soon as possible
  • No additional stress from secondary transport
  • Direct accountability for their condition